Privacy policy.

Effective Date: March 20, 2025

Last Updated: March 20, 2025

1. Introduction

Welcome to SkyIQ (“Company”, “we”, “our”, or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://skyiq.net and use our services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

A. Information You Provide to Us

When you interact with SkyIQ, we may collect:

  • Personal Information: Name, email address, phone number, company name, and other relevant details when you sign up, request a demo, or contact us.

  • Billing Information: If you purchase services, we collect payment details (processed securely via third-party payment providers).

B. Information Collected Automatically

When you visit our website, we may collect:

  • Usage Data: IP address, browser type, operating system, referral source, pages visited, and time spent on our site.

  • Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and deliver targeted marketing.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide & Improve Services – Deliver SkyIQ’s fuel planning software and enhance functionality.

  • To Communicate with You – Respond to inquiries, send updates, and provide support.

  • For Analytics & Performance Tracking – Monitor user activity to optimize our website and services.

  • For Security & Fraud Prevention – Detect and prevent unauthorized access or misuse of our platform.

  • For Marketing (With Your Consent) – Send promotional offers, newsletters, and personalized content.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers – Third-party vendors that help with hosting, payments, and analytics.

  • Business Partners – When necessary to fulfill requests, such as integrations with aviation platforms.

  • Legal Compliance – If required by law, we may disclose information to government authorities.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

📌 Under GDPR (EU Users)

  • Right to access, correct, or delete your personal data.

  • Right to withdraw consent and object to processing.

  • Right to data portability (receive a copy of your data).

📌 Under CCPA (California Users)

  • Right to know what personal data we collect.

  • Right to request deletion of your data.

  • Right to opt out of data selling (we do not sell data).

To exercise these rights, email us at info@skyiq.net.

6. Data Retention & Security

We retain your personal data only as long as necessary for business and legal purposes. SkyIQ uses industry-standard encryption and security measures to protect your data from unauthorized access.

7. Cookies & Tracking Technologies

SkyIQ uses cookies to improve user experience. You can manage cookie preferences via your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for site functionality.

  • Analytics Cookies: Help us track website usage.

  • Marketing Cookies: Used for personalized advertising (with consent).

8. Third-Party Links

Our website may contain links to third-party websites. SkyIQ is not responsible for their privacy practices, and we encourage users to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@skyiq.net

🌍 Website: https://skyiq.net